Support
If you are desiring support for the video conversion program that we are endorsing, we provide a 30 minute, one-on-one training session over the phone for a $50 fee. If you would like to take advantage of this service, please do the following:
- Purchase, download, and install the program first click here
- Call us to schedule an appointment with one of our technicians
- (Almost always can get you an appointment within 24 hours)
- Call us toll free at 888-249.2539
- Have a few short videos saved on the hard drive of your computer (30 seconds or less)
- Make sure you know how to "navigate" to the folder where your video is stored before we call you for your appointment
- You can convert LARGE (or LONG) videos with the program, but they simply take more time
- We want to be able to repeat the conversion, embedding and uploading process with you several times